Terms of Use

Last updated: March 1, 2025

Introduction

Welcome to E-Taxi. By using our website and services, you agree to these terms of use. Please read them carefully.

Services

E-Taxi provides taxi transportation services in Tunisia. We strive to provide reliable, safe, and professional service to all our customers.

User Accounts

To use certain features of our service, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.

Bookings

Bookings can be made through our website, mobile app, or by phone. We strive to confirm all bookings as quickly as possible.

Payments

Payments can be made in cash directly to the driver or through the electronic payment methods available on our platform.

Cancellations

Cancellations must be made at least 30 minutes before the scheduled pickup time to avoid cancellation fees.

User Conduct

Users must behave respectfully towards drivers and vehicles. Any damage caused to vehicles will be charged to the customer.

Intellectual Property

All content on our website and app is protected by copyright and belongs to E-Taxi or our partners.

Liability

E-Taxi is not responsible for delays or cancellations due to circumstances beyond our control, such as weather conditions or traffic issues.

Termination

We reserve the right to terminate or suspend access to our services for any user who violates these terms.

Changes to Terms

We may modify these terms at any time. Changes will be effective immediately upon posting to our website.

Governing Law

These terms are governed by the laws of Tunisia. Any disputes will be subject to the exclusive jurisdiction of the Tunisian courts.

Contact

If you have any questions about these terms, please contact us through our Contact.